About Ting Hub
An escrow marketplace for reselling surplus consumer goods in Thailand
What we do
Consumer brands in Thailand run marketing campaigns with music artists in which the highest-spending buyers earn access to events. Fans buy household products — bottled water, laundry detergent, dishwashing liquid — by the thousand, then cannot use what they bought.
They resell the surplus at around half price. Today these sales happen on social media with direct bank transfers between strangers, and fraud is common. Ting Hub exists to hold the buyer’s payment until the goods arrive, then release it to the seller.
We are not the seller. We do not own, price, handle or ship any goods. Sellers list their own items, set their own prices, and post their own parcels.
Company
| Legal name | Far Side Of The Moon Co., Ltd. |
| Thai name | บริษัท ฟาร์ไซด์ ออฟ เดอะ มูน จำกัด |
| Registration no. | 0105568189551 |
| Registered office | 29/353 Inizio Rama 2, Soi Bangkradi 35/1, Bangkradi Road, Samae Dam, Bang Khun Thian, Bangkok 10150, Thailand |
| nitikit@farside.co.th | |
| Telephone | +66 95 751 6999 |
How money moves
- The buyer pays by PromptPay QR. Card payments are not accepted.
- Funds settle into our account at a licensed payment service provider. They never enter the company’s own bank account, and are held on behalf of the parties rather than recognised as revenue.
- The seller ships the goods and enters the tracking number. For Thailand Post shipments we verify the number against Thailand Post’s tracking API and reject numbers that were lodged before the buyer paid.
- We instruct the provider to transfer the funds to the seller’s bank account once the release conditions below are met.
Release conditions
| Buyer confirms receipt | Released immediately |
| Thailand Post records successful delivery and 72 hours pass with no dispute | Released automatically |
| Carriers we cannot verify — 7 days after the seller enters a tracking number, with no dispute | Released automatically |
| Buyer raises a dispute | Frozen immediately, pending review |
Buyers may raise a dispute from the moment a tracking number is entered until 30 days after the order closes. Sellers are given 48 hours to respond before we decide. If the buyer prevails we refund in full including shipping and charge no platform fee on that order.
Fees and limits
| Platform fee | 5% of the order total, minimum ฿15, deducted from the seller’s proceeds |
| Minimum order | ฿200 |
| Maximum order | ฿700,000 — the PromptPay QR ceiling |
Buyers pay nothing above the displayed price.
What we deliberately do not do
- No stored-value wallet. Users cannot hold a balance with us or transfer funds to each other.
- No card payments, and therefore no chargeback exposure.
- We do not store card numbers, bank account numbers or identity documents. Those never pass through our systems.
- Customer funds cannot be recognised as company revenue. This is enforced by a double-entry balance constraint in the database, not by policy alone.
Policies
Our full policies are published in Thai, the language of our users.
The listings currently shown on the site are sample data. We are preparing for launch and have not yet processed live transactions. For any verification or compliance enquiry, please contact us at nitikit@farside.co.th.